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Delivery Policy – The Khwopa Ltd.

We aim to provide fast, reliable, and secure delivery for all of our customers. The following outlines our shipping and delivery process:

1. Delivery Locations

We currently deliver within the United Kingdom, including Northern Ireland. Unfortunately, we do not ship internationally at this time.

2. Shipping Charges

Shipping charges are calculated at checkout based on the delivery location and size of the order. We offer a variety of delivery options to suit your needs, including standard, expedited, and next-day delivery.

3. Delivery Timeframes

  • Standard Delivery: 3-5 business days
  • Expedited Delivery: 1-2 business days
  • Next-Day Delivery: Available on orders placed before 2:00 PM (Monday to Friday)

These timeframes are estimates and may vary depending on the delivery location, product availability, and courier service. We will notify you of any delays.

4. Order Processing

Orders are typically processed within 1-2 business days. Once your order has been dispatched, you will receive a confirmation email with tracking information.

5. Missed Deliveries

If you are unavailable to receive your package, the courier will typically leave a card with instructions on how to reschedule delivery or pick up your order from a local depot.

6. Delivery Issues

If your order does not arrive within the expected timeframe, please contact us at [email protected] with your order number, and we will investigate the issue with the delivery service.

7. Shipping Restrictions

We are unable to deliver to PO Box addresses. If there are any other shipping restrictions, we will notify you at the time of purchase.